Cobalt Property Management – SMS Terms and Conditions

Disclaimer: The following terms are for informational purposes only and do not constitute legal advice. Cobalt Property Management advises you to consult with your own legal counsel to ensure compliance with all relevant laws and regulations.

1. Consent for SMS Communications

By opting into Cobalt Property Management's SMS messaging service (the "Service"), you expressly consent to receive recurring informational and transactional text messages from Cobalt Property Management, including messages sent using an automatic telephone dialing system, to the mobile phone number you provide. Your consent to receive SMS messages is not a condition of purchasing any property, goods, or services. Your information obtained during the SMS consent process will not be shared with third parties for their marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Cobalt Property Management, you may receive messages related to, but not limited to, the following:

Appointment reminders
Maintenance updates and scheduling
Emergency notifications
Lease renewal information
Community updates and announcements
Inspection notifications
Account alerts and payment reminders
Responses to your inquiries

3. Message Frequency

By subscribing to the Service, you agree to receive recurring messages from Cobalt Property Management. Message frequency will vary depending on your interactions with us, the services you use, and the nature of the communication. For example, emergency notifications may be sent as needed, while appointment reminders may be sent closer to a scheduled date.

4. Potential Fees for SMS Messaging

Cobalt Property Management does not charge a fee for this Service. However, standard message and data rates may apply from your mobile carrier. You are solely responsible for any such charges. Please check with your mobile carrier if you have questions about your text or data plan.

5. Opt-In Method
You may opt-in to receive SMS messages from Cobalt Property Management in one or more of the following ways:

Verbally, during a conversation with a Cobalt Property Management representative, where you explicitly provide consent.
By filling out a paper form where you provide your mobile number and check a box indicating your consent to receive SMS messages.
By submitting an online form on our website ([Insert Your Website Address]) where you provide your mobile number and affirmatively consent to receive SMS messages (e.g., by checking a consent box).
By texting a specific keyword (e.g., JOIN, START) to a designated Cobalt Property Management phone number or short code, if offered.

6. Opt-Out Method

You can opt out of receiving SMS messages from Cobalt Property Management at any time. To do so, simply reply "STOP" to any SMS message you receive from us. After you send the "STOP" message, we may send you one final message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from Cobalt Property Management to that mobile number.

If you wish to rejoin, you will need to opt-in again using one of the methods described above.

Alternatively, you can contact us directly at [Insert Cobalt's Phone Number] or [Insert Cobalt's Email Address] to request removal from our SMS messaging list.

7. How to Get Help or Support

If you are experiencing any issues or need assistance with the Service, you can reply with the keyword "HELP" to any message you receive from us for more information.

Alternatively, you can get help directly from us by:

Emailing us at: team@rentcobalt.com
Calling us at: 509-795-1031

8. Additional Options Regarding Consent

If you do not wish to receive SMS messages, you can choose not to provide consent when presented with an option (e.g., by not checking the SMS consent box on our forms or by not providing your mobile number for SMS purposes).

9. Standard Messaging Disclosures Summary

Message and data rates may apply.
You can opt out at any time by texting "STOP".
For assistance, text "HELP" or contact Cobalt Property Management directly using the contact information provided above. You may also refer to our full Privacy Policy and these Terms and Conditions on our website.
Message frequency will vary.

10. Changes to SMS Terms and Conditions

Cobalt Property Management reserves the right to modify these SMS Terms and Conditions at any time. Any changes will be effective immediately upon posting the revised version on our website. Your continued use of the Service after such changes will constitute your acceptance of the new terms. We encourage you to review these SMS Terms and Conditions periodically.

Contact Information:
Cobalt Property Management
1101 N Argonne Rd Suite 110
Spokane, WA 99212
team@rentcobalt.com
509-795-1031

Updated: May 2025